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πΈ Returns & Exchanges
At Lily's Dressing , each piece is carefully hand-printed, but if anything doesn't suit you, no worries β you have 14 days from receipt to make a return .
π Return conditions
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The product must not have been worn or washed.
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It must be returned in its original condition, with the packaging if possible.
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Return shipping costs are the responsibility of the customer.
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Personalized products (messages, names, custom printing) are neither exchangeable nor refundable , except in the case of an error on our part.
π Procedure
- Send an email to contact@lilysdressing.com specifying:
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Your order number
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The article(s) in question
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The reason for the return
- Once your request has been validated, print and complete the form below to include in your package.
- Send everything back to the following address:
Lily's Dressing β Pereira Teixeira Alyssia
14 Chemin de Renel
11160 Peyriac Minervois β France
π Printable return form
π¦ Once the package has been received and checked, we will proceed with the exchange or refund within 5 to 7 business days.
For any questions, we remain available at contact@lilysdressing.com .